I’ll be dropping DRE entirely and moving to solution that isn’t terrible as soon as my contract is up. Just take this garbage off the store, it’s embarrassing. Make the Mac app universal instead (not that it is tons better, but at least functional). If you don’t want to devote some resources to making it, don’t. Look: there’s no requirement to have an iOS app. Scrolling with the trackpad or mouse on the iPad doesn’t work - you have to try to click on the itty-bitty scroll bars on the tiny remote view to scroll a window.īonus: Randomly locks up and won’t let you quit a session so you have to force-quit the app.Įverything about the UI/UX screams “we don’t care about this product and would prefer you don’t use it”. Giant top and bottom borders on the remote control screen make the Remote Desktop tiny. Note: Upon successful installation of Hotfix 1, you can verify that the hotfix was installed by opening Dameware v12.3 and selecting HELP > ABOUT. This hotfix requires that Dameware version 12.3.0.12 be installed. Working on VPN, it sometimes drops the connection every 10 seconds. Overview These release notes apply to both Dameware Remote Support and Dameware Mini Remote Control 12.3 Hotfix 1. Drops connections like that’s its job - even when the computer is in the same building, on the same network. ![]() Like, they paid some 6th graders to write it. Provide remote support to users anywhere, with the DameWare Central Server & Internet Proxy. ![]() Securely access computers outside the firewall. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Given what SolarWinds charges for the DRE product, this app is hilariously terrible. Remote support software for Windows®, Mac OS® X and Linux® computers.
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